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  • Ellie Roberts

The Benefits of Emotional Intelligence

Updated: Jun 27, 2019



Have you ever wondered why some people seem to make good decisions and others do not? How some people stay so calm under pressure whilst others cannot manage stress? How some people are so good at maintaining healthy relationships at work? Emotional intelligence is responsible for all of these in the workplace.


Emotional intelligence can be defined as a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.

Everyday, we face a variety of challenges in the workplace, that often lead to demotivation, anxiety and a decrease in self-confidence. This is where emotional intelligence really makes a difference. There are many benefits of emotional intelligence in business.


Firstly, emotional intelligence is highly correlated with job performance and is estimated to account for a high proportion of job success. It has been shown that people with high emotional intelligence can foster stronger personal relationships and have more effective leadership skills than those who have low emotional intelligence.


Secondly, it allows for better team work. Teams with emotionally intelligent members have better communication, value each other’s input and make better decisions as a team.


Lastly, it allows you to bounce back in the face of setbacks. Whether it’s a tough client, a difficult conversation with an employee or a hard transition of change, being able to stay optimistic and tolerate stress will enable you to stay positive and inspire team members to feel the same way.


Wondering whether you can develop your emotional intelligence? The good news is you can. With the right support and training anyone can develop their emotional intelligence in any area. Want to learn more about emotional intelligence? You can do so here.


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