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Customer Service Aptitude Profile Resource Centre

On this page you will find useful materials related to the Customer Service Aptitude Profile (CS AP).

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MarketingResearchSample Report

A sample version of the Customer Service Aptitude Profile (CS AP) Interview Guide.

A sample version of the Customer Service Aptitude Profile (CS AP) Development Report.

A quick reference guide for typical questions surrounding the Customer Service Aptitude Profile (CS AP) tool.