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Change Style Indicator

About the Change Style Indicator

The Change Style Indicator (CSI) is a leadership assessment designed to measure an individual’s preferred style in approaching and addressing change.

It provides leaders of all levels with insights on personal preferences for managing through change and provides context for how those around them might perceive them and respond to their preferred style. This self-scoring assessment assesses participant’s Change Style by asking them to rate how much they agree with 20 items, which are presented in pairs.

Respondents will be placed on a 120-point continuum between “Conserver” and “Originator” change styles, with “Pragmatist” in between.

  • Conservers: Prefer gradual, structured change

  • Pragmatists: Prefer to explore the current situation in an objective manner and make logical changes

  • Originators: Prefer a faster and more radical approach to change

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If you would like to take the CSI and receive feedback, or if you would like a team to take the CSI and receive feedback then please contact us

Change Style Indicator Certification

We offer certification in the CSI via online learning modules, a one-to-one webinar and a short multiple choice exam.

This training also certifies you to use the Change Navigator tool. 

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Change Navigator

The Change Navigator (CN) is a change leadership tool that helps people to understand their emotional reactions to change and how to respond effectively.  It includes an assessment and workbook and can be used in team workshops or individual coaching sessions. 

The CN is based on the Change Process model which theories that there are 4 predictable stages that people transition through when faced with a change.


These stages are:

  1. Acknowledging

  2. Reacting 

  3. Investigating

  4. Implementing 

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Change Navigator

Change Style Indicator Resources

The CSI provides personalised reports for individuals based on their change style preference. This report details the strengths and potential pitfalls of each preference and how to work effectively with others who have a different change style preference. 

If you are working with a team or group, there is also the option to combine individual scores into a group report. 

Further information, including sample reports, can be found on the Resources page. 

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