What is Emotional Intelligence?
Every day, we face a variety of challenges in the workplace, such as meeting deadlines, making decisions and completing tasks under pressure. Many employees are under-performing due to problems caused by a lack of self-confidence, poor communication, interpersonal conflicts, demotivation and anxiety.
This is where emotional intelligence can really make a difference.
Emotional Intelligence refers to a specific form of intelligence which is centred around using emotional information in a meaningful way. This includes the way we understand and communicate our own emotions, how we perceive the emotions of others and how we make decisions. It’s not about suppressing our emotions but instead working with them in an intelligent way to help us navigate everyday life.
Learn more about emotional intelligence by downloading our brochure.
Why is Emotional Intelligence (EI) important?
Emotional intelligence is proven to be a key indicator of performance and development potential in the workplace. Focusing on emotional intelligence can help you and your employees to:
Improve wellbeing and resilience
Promote a positive work culture
Develop effective leadership skills
Build team relationships and engage with colleagues
Successfully navigate organisational change
Make decisions in emotionally charged situations
Models of Emotional Intelligence
Emotional intelligence (EI) can be defined in a number of different ways. Below are two well-known models of EI:
The EQ-i 2.0
This trait based model defines emotional intelligence as a set of emotional and social skills that collectively establish how well we: perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.
According to the Mayer and Salovey model, emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge and to regulate emotions so as to promote emotional and intellectual growth.
Emotional Intelligence Products
If you would like to learn more about emotional intelligence and the products and services we offer, please contact us.