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Informational Interview

Interviewing and Assessing Candidates
Online Course

Interviewing and Assessing Candidates

This online course provides your employees with the knowledge required to develop skills in assessment centre design and competency-based interviewing.

Key Features:

  • A collection of engaging online modules

  • Available from any location with an Internet connection

  • Accessible anytime 24/7

  • Users have access for 3 months

  • Downloadable course notes

This course explains the overall process of assessment centres and how they should be structured for recruitment. Advantages and disadvantages of different assessment methods are considered so that the right assessments are chosen for each job role.

The course explains the concept of competency-based interviewing and how these interviews should be conducted using the STAR technique. Ensuring that assessment ratings are objective and accurate and correctly evaluated using the popular ORCE methodology will help to identify the best candidates for each job.

Course content

  • An Introduction to Assessment Centres

  • An Introduction to Interviewing

  • Assessment Principles

  • Understanding the Role

  • Designing Assessment Centres - the ASSESS Approach

  • How to Conduct Interviews

  • Observe, Record, Classify & Evaluate (ORCE)


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