EQ-i 2.0 & EQ 360 Certification Training
EQ-i 2.0 Emotional Intelligence Certification
Learn how to measure and improve emotional intelligence in leadership, coaching and development.
Trusted by thousands of practitioners and organisations.
Many organisations invest in employee development, but struggle to translate insight into meaningful, lasting behavioural change.
The EQ-i 2.0 provides a robust, evidence-based framework for:
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Assessing emotional intelligence
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Identifying development priorities
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Guiding coaching and leadership conversations
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Tracking progress over time
This certification gives you the skills to apply the EQ-i 2.0 confidently and credibly.
What you'll be able to do
With this certification, you will be able to:
Confidently interpret EQ-i 2.0 and EQ 360 assessment results
Deliver structured, professional feedback to clients, candidates, or colleagues
Demonstrate measurable impact in recruitment, coaching, and development decisions
Understand how emotional intelligence impacts behaviour and performance at work
Use EQ-i tools to provide evidence-based recommendations for individuals, teams, leaders, or organisations
About the EQ-i 2.0 & EQ 360 Certification
Our comprehensive certification training qualifies you to use the EQ-i 2.0 and EQ 360 – the world’s leading emotional intelligence assessments.
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This globally recognised qualification develops your expertise in emotional intelligence and provides the knowledge and practical skills required to apply it confidently in real-world settings.
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The EQ-i 2.0 is widely used across organisations to:
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Improve the quality of recruitment decisions by assessing emotional intelligence
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Identify high-potential talent and support their development
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Develop managers’ people skills alongside their technical expertise
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Strengthen team effectiveness and performance
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Support leadership development through targeted coaching
The EQ 360 assessment provides a more in-depth analysis by gathering information from an individual's work colleagues, manager and direct reports, resulting in a more complete 360-degree profile.
Who is the course for?
This course is ideal for professionals who want to leverage emotional intelligence in their work, including:
HR and L&D Professionals
Coaches and Consultants
Leadership and Talent Development Specialists
Psychologists and OD Practitioners
Whether you are new to psychometrics or looking to expand your toolkit, this certification provides a structured and supportive environment to build confidence in using emotional intelligence assessments in your role.
EQ-i 2.0 & EQ 360 Course Overview
Format: Live, Online
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Duration: 2 days
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Price: £1,750
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The course combines theory with practical application so you can confidently use the EQ-i 2.0 following certification.
​During the course. you will:
• Learn the EQ-i 2.0 model and framework
• Explore how emotional intelligence influences workplace behaviour
• Practise interpreting assessment reports
• Develop your ability to deliver feedback effectively
Programme Structure:
• Complete the EQ-i 2.0 assessment online
• Complete the introductory e-learning modules (approx. 1.5 hours)
• Receive personalised feedback on your EQ-i 2.0 results
• Attend live online sessions over a 2-day period (view dates)
• Complete the EQ-i 2.0 & EQ 360 post-course exam
Upon successful completion of the course exam, delegates will become fully qualified to use both the EQ-i 2.0 and the EQ 360 and will receive a certificate from the assessment test publisher, MHS.
Qualified practitioners are provided with an online account for the MHS EQ-i 2.0 testing portal to administer the assessments and generate reports. You then only pay for the EQ-i 2.0 and EQ 360 reports when they are generated: EQ-i 2.0 Report Prices.
What's included in your EQ-i 2.0 & EQ 360 Certification
A widely recognised qualification in a scientifically vaidated assessment
Your own EQ-i 2.0 Report and personalised feedback
Course workbook, handouts, slides, and sample reports
ICF CCE credits: 9.25 Core Competencies, 6.75 Resource Development
A copy of The EQ Edge by Dr Steven Stein
Eligibility to register with the British Psychological Society (BPS) (some additional work required - please ask for details)
Access to the Change Style Indicator Second Edition (CSI 2) assessment*
* The CSI 2 assessment measures how people prefer to approach change in the workplace and is designed to help employees navigate change effectively. It will be added to your online account alongside the EQ-i 2.0, where you will be able to administer the assessments, generate reports and complete complimentary learning modules to learn more about the tools.
EQ-i Training Certification Options
We provide a number of options for you to become qualified:​​​
Option 1
Online EQ-i 2.0 Live Training
Our public EQ-i 2.0 & EQ 360 certification courses take place online regularly throughout the year. Learn about emotional intelligence and become qualified alongside other delegates, with live interactive sessions, group discussions, and interpretation exercises.
Option 3
1-2-1 EQ-i 2.0 Training
We will be pleased to deliver the EQ-i 2.0 certification as a 1-2-1 online session for individuals. We can deliver the course at a preferred date and time of your choice. Please contact us to discuss how we can tailor the 1-2-1 session to best suit your individual requirements.
Psysoft EQ-i 2.0 Certification Training
Psysoft is the UK's leading EQ-i 2.0 & EQ 360 certification training provider, having trained thousands of clients in psychometric testing and the EQ-i since starting in 2009.
Our courses include interactive and engaging exercises and discussions, facilitated by experienced consultants who are all registered Master Trainers with the test publisher, MHS.
We focus on delivering high-quality, practical training so that you leave confident using the tools in real situations.
After completing our certification course, we continue to provide ongoing complimentary support to help you use and interpret the EQ-i 2.0 & EQ 360. This includes:
EQ-insights Newsletters
We share news and information about emotional intelligence, the EQ-i 2.0 & EQ 360, and any new product developments.
Gaining Buy in Resources
We provide resources to help you market the EQ-i 2.0 & EQ 360 to your own clients and organisations.
EQ-insights Webinars
We discuss a range of topics such as gaining buy in, interpretation challenges and using the EQ-i 2.0 in coaching, with opportunities to ask questions.​
System Demonstrations
We explain how to navigate the MHS online system to administer assessments and generate reports.
What our clients say
"A fun, engaging and relevant course - I absolutely recommend! I came knowing very little about EQ-i 2.0 and left not only knowing much more about it but also having explored it and practised my new skills so I'm now confident I can apply it in the workplace straight away, and I'm looking forward to it!"
Tanja Pelny | Brown-Forman
"Thank you for an excellent course, delivered by a knowledgeable and engaged trainer. I feel very well equipped to provide the EQi 2.0 and EQ360 tool to my clients, interpret the reports and provide feedback sessions. Being able to undertake the programme remotely worked extremely well and was much more convenient."
Nicola Williams | North Bristol NHS Trust
"The training received was superb and allows you the opportunity to put into practice the coaching skills immediately. The post-training support is also highly responsive."
Phillip Westermeyer | Starr Underwriting Agents Limited
​"A really thorough and insightful course. The facilitators were both excellent and really supportive throughout. Would certainly recommend the programme to others!"
Garry Besford | ACAS
​"The EQ-i 2.0 and EQ 360 Certification course was enjoyable and informative, guided by knowledgeable, inclusive trainers and with a good mix of theory and practice. I left feeling competent and confident to deliver the assessment to my clients."
Sarah Fraser | Happiness Express Coaching & Mentoring​
FAQs
Q. What time does the public course start and end each day?
The online public course times are as follows:
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Day 1: 9.30 a.m. - 16.30 p.m. (UK time)
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Day 2: 9.30 a.m. - 13.30 p.m. (UK time)*
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We have regular breaks throughout both days.
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*We leave time on the afternoon of Day 2 for you to complete the EQ-i 2.0 & EQ 360 exam. You do not need to take the exam on Day 2 but we recommend leaving 2 hours blocked out when you choose to sit the exam.
Q. What technology do I need for the online training?
We use Zoom to deliver the live online EQ-i 2.0 training and you will be sent instructions on how to access the system beforehand.​ You can use a laptop, desktop computer or a tablet with an Internet connection. Your device will need a microphone, speaker and a camera.​
Q. How do I buy the assessments after the course?
Upon completing the certification course exam, we will set you up with an online account for the MHS EQ-i 2.0 & EQ360 testing portal to administer the assessments and generate reports. The system uses tokens, whereby generating a report uses a certain number of tokens. To purchase these tokens, you can contact us directly at admin@psysoft.com or place an order here.
Q. Will I need to re-register or retake the certification in the future?
Your EQ-i 2.0 & EQ 360 certification does not expire. This means that once you have become qualified, you do not need to re-register or retake the certification. However, we run regular EQ-i 2.0 refreshers for our qualified practitioners, to help you make the most out of the assessments and recap the key features, reports and interpretation principles.